Diversity, Equity & Inclusion at Tia

We’re passionate about making Tia both a product and a workplace that supports all people — where every patient, provider and employee is empowered to be and care for their whole selves.

Tia was founded with the mission to create a new standard of care for women — to make healthcare higher quality & more accessible for all women, not just some.

It's all connected

From clinician training on culturally-informed care to building spaces that are physically accessible to diverse representation in our interview panels, we strive to center diversity, equity, and inclusion for patients, people, products, and providers in the decisions we make - day in, and day out. Diversity, equity, and inclusion are core to what we build, who we hire, and why and how we do what we do. To us, it’s all connected.

Bring the whole you

We recognize the multitude of ways age, sex, gender identity, race, ethnicity, religion, ability, sexual orientation, economic status, and more impact us — clinically, psychosocially, and experientially. Through accountability, collaboration, and innovation, we seek to scale with an intersectional approach, helping our patients design and travel their own path to optimal health.

Tia is an inclusive medical home

We welcome our trans and non-binary community.

All gender identities & pronouns will be respected, affirmed & celebrated at Tia. We recognize gender is a spectrum and we all have different biochemical and physical makeups that make us unique. Tia provides a range of services for transgender and non-binary members. If you’re seeking specific care where we lack expertise, we will make referrals to other trusted providers to ensure you get the care you need.

How we live our values

We prioritize reaching a diverse pool of candidates and provide diverse representation on every interview panel.

We make digital and physical products that actively recognize & celebrate identity as a core tenet of personalized care.


We provide company-wide training sessions to cover topics like Black maternal mortality & micro-aggressions.


We produce educational content & events investigating racism, discrimination & inequity within health and wellness.


We offer low-income membership waivers to help remove access barriers to Tia Care.


We make Tia an inclusive workplace by valuing all voices in decision-making and offering benefits like Paid Family Leave.


Meet Tia’s Health Equity Advisory Board

With a North Star of making women healthier through high-quality, accessible care, Tia is committed to holding equitable care at the center of our Care Model. Our Health Equity Advisory Board works closely with our clinical, technology, and operating teams to ensure the business decisions we make today help all our patients maintain and improve their health.

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FAQs

Does Tia take Medicaid/Medicare?

We hope to expand Medicaid/Medicare access to Tia one day!

Across all markets, Tia is in-network with most commercial insurance plans, including individual plans available through the Affordable Care Act marketplace. We are working to be able to expand access to more insurance plans in more markets over time. However, we cannot accept members with Medicaid or Medicaid managed plans as we are not in-network with Medicaid.

Do you have BIPOC providers at Tia?

Yes, Tia has providers who identify as Black, Asian-American and Latinx on both our virtual and in-person care teams in all markets. We know that many patients want to see a provider with a shared race or ethnicity, so are working to increase diverse representation across specialties and markets. We also recognize that both medicine and diversity are local so aim to build Care Teams that mirror the communities in which we operate.

Do you only serve people who are assigned female at birth?

The Tia community and our clinics are open to anyone, regardless of gender or sex. Clinically speaking, Tia is a center of excellence for sex-specific care for people assigned female at birth. However, Tia's Care team provides affirming care for people of all gender identities and experiences, and will refer you to specialty care partners as needed for services outside of our scope to ensure every person gets the highest quality care, always.

Do you treat trans & non-binary patients?

Tia is for all people. We aim to cultivate a community that's inclusive, respective, and celebratory of all sexes and genders. Our core competency today lies in providing health information and care to people assigned female at birth. However, many of our providers have experience and training in providing comprehensive care for people of various genders, including gender-affirming care and hormone replacement therapy. If you're looking for gender-affirming care, Tia's care team can ensure you're matched with a clinician with this training and expertise.

What’s the story behind Tia’s name?

The word “Tia” is Spanish for aunt and symbolizes the caring relationship with an “important woman in your life” whom you turn to when the going gets tough. It encapsulates our vision to cultivate loved and trusted relationships with women about their health —  a stark contrast to the transactional “feel-like-a-number” experiences all-too-many women experience when navigating traditional healthcare. While Tia is a Spanish word, its meaning is symbolic, bridges many cultures around the world and represents the diverse and inclusive community we seek to cultivate.

Have more questions about the origins of Tia? Send us a note to sayhello@asktia.com

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